Terms of service

1. Scope of Application

These Terms and Conditions apply to all orders placed through our online store by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. A business is a natural or legal person or a legally recognized partnership acting in the exercise of its commercial or professional activity.

For business customers: Any conflicting or additional terms and conditions shall not apply unless expressly agreed to by us in writing.

2. Contract Partner, Contract Formation, and Corrections

The purchase contract is concluded with Jan Rassa (PURE Studios).

Product listings in our online shop do not constitute a legally binding offer but an invitation to place an order. You may place items in your shopping cart without obligation and correct your entries at any time before submitting your order by using the correction tools provided during checkout.

By clicking the order button, you submit a binding offer to purchase the items in your cart. Confirmation of receipt of your order will be sent by email immediately after submission.

We accept your order within two days by:

  • sending an order confirmation email, or
  • dispatching the goods, or
  • processing the payment transaction through our payment provider or the selected payment service.

The contract is formed when the first of these actions occurs.

3. Contract Language and Storage

The contract language is German.

We store the contract text and send you the order details and these Terms and Conditions by email. For security reasons, the contract text is no longer accessible online.

4. Delivery Conditions

Shipping costs may apply in addition to the product prices. Details about shipping costs can be found on the product pages.

We deliver by shipping only. In-store pickup is not available.

5. Payment Methods

The following payment methods are available in our shop:

Credit Card
Your card will be charged immediately after placing your order.

PayPal / PayPal Express
Payment is processed through PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. You must be registered with PayPal and authorize the transaction.

Sofort by Klarna
Payment is processed directly via your online banking account and charged immediately after ordering.

Google Pay
Payment is processed via Google Ireland Ltd. after authentication and authorization.

Apple Pay
Available via Safari browser with Apple Pay activated. Payment is charged immediately.

Amazon Pay
Payment is processed via Amazon Payments Europe S.C.A. within one banking day.

Klarna (Invoice Payment)
Available for consumers only. Payment is due within 14 days after shipment and receipt of invoice. A successful credit and address check is required.

6. Right of Withdrawal

Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Businesses are not granted a voluntary right of withdrawal.

7. Retention of Title

Goods remain our property until full payment has been received.

For business customers: Ownership remains with us until all outstanding claims from the business relationship have been settled. Claims arising from resale are assigned to us in advance up to the invoice amount.

8. Transport Damage

For consumers:
If goods arrive with visible transport damage, please report this to the delivery service immediately and contact us. This does not affect your statutory warranty rights but helps us assert claims against the carrier.

For businesses:
Risk passes to the buyer once the goods are handed over to the carrier or shipping provider.

9. Warranty and Guarantees

9.1 Legal Warranty
Statutory warranty rights apply.

9.2 Guarantees and Customer Service
Information about additional guarantees and their terms can be found on the respective product pages and in our shop information sections.

10. Liability

We are fully liable for damages caused by us or our agents in cases of:

  • injury to life, body, or health
  • intentional or grossly negligent misconduct
  • guarantee obligations
  • liability under the Product Liability Act

In the case of minor negligence affecting essential contractual obligations, liability is limited to foreseeable damages typical for the contract. All other claims for damages are excluded.

11. Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform, available online. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final Provisions

If you are a business customer, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).